Frequently Asked Questions - NRRWA - Namma Roopanagara Residents Welfare Association

General Questions

What is NRRWA?

NRRWA (Namma Roopanagara Residents’ Welfare Association) is a community organization dedicated to improving the quality of life for all residents of Roopanagara. We work on various initiatives including infrastructure development, community events, waste management, and representing residents with government agencies.

How is NRRWA different from Deepa Housing Board and Co-operative Society DHBCS?

DHBCS formed the layout and is managing Roopanagara since then. Even though few services like garbage collection and public lighting have been taken over by Pattana Panchayat, DHBCS is still providing many services in Roopanagara.

NRRWA is a body that represents the entire community and co-ordinates between the residents and DHBCS, Town Panchayat and other service providers. Hence, the two are complimentary and we work closely with DHBCS to ensure Roopanagara is a great community to live in.

What is the difference between NRRWA membership fees and DHBCS maintenance fees?

NRRWA is a Residents Welfare Association (RWA) and the membership fee is a contribution by the residents to become members of the NRRWA and to participate in decision making towards the general well being of the community. The combined strength of the members enables NRRWA to request, demand and negotiate better services from the providers.

Monthly maintenance fee is a mandatory amount that has to be paid to DHBCS. This is used to provide the following services to all residents:

Supply of water
Maintenance of borewells
Replacement of water pipe lines/valves
Sewage lines & treatment from time to time
Cleaning of weeds & storm water drains
Maintenance of roads

Our office is open Monday to Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 2:00 PM. We are closed on Sundays and public holidays.

Services & Facilities

What services does NRRWA provide?

NRRWA provides numerous services including:

Waste management and recycling programs
24/7 security coordination
Community facility bookings (hall, swimming pool, sports facilities)
Event organization and cultural activities
Advocacy with government agencies for infrastructure improvements
Maintenance coordination for common areas

How do I book the community hall?

Members can book the community hall by contacting the office during business hours. Priority booking and discounted rates are available for members. Please call +91-XXXXXXXXXX or email contact@nrrwa.org with your preferred date and time.

Is there parking available?

Yes, parking is available for members and visitors near the community hall. Please ensure you park only in designated areas to maintain smooth traffic flow.

Waste Management

What are the waste collection timings?

Wet Waste: Monday, Wednesday, Friday (7:00 AM - 9:00 AM)
Dry Waste: Tuesday, Thursday, Saturday (7:00 AM - 9:00 AM)
E-Waste: First Sunday of every month (8:00 AM - 12:00 PM)

How should I segregate waste?

Please segregate your waste into three categories:

Wet Waste: Food scraps, vegetable peels, garden waste
Dry Waste: Paper, plastic, metal, glass, packaging materials
E-Waste: Electronic items, batteries, bulbs, small appliances

What happens if I miss the collection?

If you miss a collection day, please store your waste properly until the next scheduled collection. Do not leave waste bags outside your premises as it attracts pests and creates unhygienic conditions.

Events & Activities

How can I participate in community events?

All community events are announced via our newsletter, website, and WhatsApp groups. Members receive priority registration and often discounted or free entry to events.

Can I organize an event through NRRWA?

Yes! Members are encouraged to propose and organize events. Please submit your proposal to the office, and our Events Committee will review and assist with the arrangements.

Are children’s activities organized?

Absolutely! We regularly organize children’s activities including sports tournaments, cultural programs, educational workshops, and festival celebrations. Keep an eye on our events calendar for upcoming activities.

Maintenance & Issues

How do I report a maintenance issue?

You can report maintenance issues by:

Calling our helpline: +91-XXXXXXXXXX
Emailing: maintenance@nrrwa.org
Visiting the office during business hours
WhatsApp: +91-XXXXXXXXXX

We aim to respond to all non-emergency issues within 24 hours.

Who handles security concerns?

For security concerns, contact our 24/7 security helpline at 1800-XXX-XXXX. For emergencies, always call local emergency services (Police: 100, Ambulance: 108, Fire: 101).

What common areas does NRRWA maintain?

NRRWA maintains roads, street lights, parks, the community hall, swimming pool, sports facilities, and other shared spaces within our neighborhood.

Governance & Participation

How are decisions made in NRRWA?

Major decisions are made during the Annual General Meeting (AGM) where all members have voting rights. The elected Executive Committee handles day-to-day operations and implements decisions approved by members.

Can I join a committee or volunteer?

Yes! We welcome volunteers for various committees including Events, Maintenance, Finance, and Cultural Activities. Contact the office to express your interest.

When is the Annual General Meeting?

The AGM is typically held in September each year. All members receive advance notice and are encouraged to attend to participate in elections and decision-making.

How can I access financial reports?

All audited financial reports and meeting minutes are available on our Reports page for complete transparency.

Contact & Communication

How do I update my contact information?

Please email membership@nrrwa.org with your updated contact details, or visit the office with a membership ID proof.

Is there a residents’ WhatsApp group?

Yes! Upon becoming a member, you’ll be added to relevant WhatsApp groups for announcements and community discussions.

Members automatically receive our monthly newsletter via email. Make sure your email address is up to date in our records.

Still have questions? Contact us at contact@nrrwa.org or call +91-XXXXXXXXXX during office hours.